- Agro Industria Yucateca subcontracts the best companies specialized in courier to carry out the delivery.
- The delivery time begins from the application of the payment, which will be notified by email in a period of approximately 48 to 72 hours from the purchase.
- Delivery times vary according to the selected courier depending on the destination and occur at any time of the day.
- All your purchased products will be packed free of charge.
- Upon receiving your package, we recommend that you check that it does not present any defect or alteration, if so we ask you please NOT to receive it, write down the comments on the courier’s ticket and report it immediately to the Customer Service area by phone at 01 999 9401880 and 01 8008906995 or if you prefer via email to: firstname.lastname@example.org, otherwise Agro Industria Yucateca will not be responsible for the damages that the products may present.
- At the time of delivery to your home, the person who receives the merchandise will be asked for an official identification (voter ID, passport or driver’s license), so we ask you to have this document at hand.